Genevieve Burrow

Genevieve Burrow

Genevieve Burrow is an accomplished Registered Counsellor with over seven years of leadership experience serving on various Executive Committees within the Psychological Society of South Africa (PsySSA). Genevieve is committed to fostering innovation and promoting the visibility and impact of registered counselling on a national scale.
As the manager of The Youth Hub—a pioneering adolescent counselling centre at Groote Schuur Hospital’s Adolescent Centre of Excellence—Genevieve oversees a dynamic multidisciplinary team providing holistic, medically-informed care to adolescents. Her work integrates counselling, student management and facilitation, and operational leadership, ensuring the centre delivers impactful, client-centred services to underserved communities.
Driven by a passion for youth empowerment, Genevieve collaborates with medical professionals and specialists to address the complex challenges adolescents face, striving to create meaningful, sustainable change in their lives. Her vision and expertise continue to shape innovative approaches to adolescent mental health and wellbeing in South Africa.

Kendall Byne-Ross

Kendall Byne-Ross

Kendall is a Lecturer and BPsych Practicum Coordinator at Cornerstone Institute, where she plays a pivotal role in training and mentoring future Registered Counsellors. A Registered Counsellor and Clinical Pastoral Counsellor, Kendall runs a private practice, offering counselling in Cape Town.
She holds a Master’s degree in Clinical Pastorate (Cum Laude) from Stellenbosch University, a Psychology Honours (Cum Laude), and a Bachelor of Theology (Summa Cum Laude) from Cornerstone Institute. Her work reflects a deep passion for the integration of faith and psychology. Kendall has presented at the PsySSA Annual Psychology Congress on topics including the intersection of faith and psychology, the role of Registered Counsellors in South Africa, and the training of BPsych students. Her academic interests extend to systemic approaches to well-being, intergenerational responsibility, and holistic models of care.Kendall is actively involved in academic committees, curriculum development, and the professional training of Registered Counsellors. Beyond academia, she contributes to talks, podcasts, and community initiatives that promote accessible, holistic mental health care.In her role as Vice Chairperson of the RCP Division of PsySSA, Kendall is committed to strengthening advocacy for, and the understanding of, the role of the Registered Counsellor in South Africa. She is passionate about encouraging Registered Counsellors to embrace their professional identity and to recognise the vital role they play in expanding accessible, community-oriented, and impactful mental health care.

Chantell Retter

Shaazia Patel

Shaazia is a registered Psychometrist with extensive experience and knowledge in the assessment-related field. She is actively involved in various community volunteer projects. She is currently in the process of creating a project for pro-bono career assessments for those who are from disadvantaged backgrounds. Shaazia is passionate about sharing her knowledge and helping others and has been a mentor for the PsySSA Student Division National Mentorship Programme for several years. Her love for animals and helping people is leading her to attain her Master’s qualification to work within the Animal-Assisted Psychotherapy field.

Rekha Kangokar Rama Rao

Rekha Kangokar Rama Rao

I am a counselling psychologist, committed to fostering psychological wellbeing, resilience, and growth across diverse populations. My practice is guided by empathy, ethical responsibility, and a person-centered approach, which allows me to support clients in navigating life transitions, relationships, and personal challenges with care and integrity.
Alongside my clinical work, I hold a strong interest in the evolving relationship between psychology and artificial intelligence. I am particularly drawn to examining how AI can be ethically integrated into mental health support, education, and research, while also addressing critical questions about bias, human identity, and the role of technology in shaping relationships. This dual focus enables me to contribute to conversations at the intersection of human development and technological innovation.
By combining counselling psychology with an interest in AI, I aim to advance approaches that remain human-centered, compassionate, and grounded in evidence-based practice. I am passionate about the future of psychology in an increasingly digital world and committed to ensuring that advances in technology continue to reflect the values of care, ethics, and human connection.