How to conduct oneself during online interviews and meetings

How to conduct oneself during online interviews and meetings

How to conduct oneself during online interviews and meetings

Corporate Wellness Week is a national awareness campaign that seeks to highlight the importance of developing a healthy work environment (Corporate Wellness Week 2018, 2018).

Written By Mr Muhammed Yaeesh Cassim

Author writes in his capacity as a member of the PsySSA Student Division, a division of the Psychological Society of South Africa (PsySSA).

The COVID-19 pandemic has pushed the world to relook and re-evaluate how it conducts its daily activities (Newman, 2020). Frankly, it might just have given the world the nudge it needed. As such, many companies and organisations had to reassess how they conduct their daily business (Half, 2020). This has resulted in the moving of interview conducting and the hosting of meetings to online and satellite platforms.

Even though the world has moved online, individuals must remember that professionalism and business etiquette are still vital components to how one conducts themselves online, and the impression of one’s self that it will leave on the participants (Doyle, 2020). To this end, we have prepared a set of guidelines to assist individuals.

Guidelines to assist one when participating in an online interview or meeting:

  1. Test your internet connection
    • Ensure that you have a secure and stable internet connection along with enough data for the duration of the interview.
    • Conduct the interview in a quiet and well-lit environment where you will not be distracted or disturbed.
    • Clear and organise your workspace. You would not want your interviewer to assume that your cluttered workspace would be a sign of how you perform in the work environment.
    • Ensure that the background that the interviewer sees, is clear of anything that might be distracting.
  2. Familiarise yourself with the platform being utilised
    • Many organisations will use platforms such as Zoom or Skype to conduct the interview. Prior to the interview, ensure that you have all the necessary software and hardware, in working condition.
    • If you have not used the platform before, conduct a test call with a friend and become familiar with the way the platform works.
  3. Prepare the content
    • Online interviews carry the same amount of magnitude as an in-person interview. Hence, it is imperative that one prepares themselves accordingly. Ensure that you have basic knowledge about the organisation and its identity along with your own knowledge on the job description, requirements, outputs, and innovative solutions to problems that the organisation might be experiencing.
  4. Control the situation
    • Manage your time correctly to ensure that you do not spend too much time answering one question. If you see that the interview is not going the way you would like it to, go back to points that you have prepared that you know would change the direction of the interview.
  5. No multi-tasking
    • Focus your attention solely on your interviewer/s. This will show the interviewers you are serious and committed.
    • Notify all in your household that you will be unavailable for the duration of your interview and cannot be disrupted
  1. Dress appropriately
    • Dress professionally from head to toe as you never know when you might need to stand up. Again, this will talk to your professionalism and commitment.

References

Doyle, A., 2020. Tips To Practice And Prepare For An Online Job Interview. [online] The Balance Careers. Available at: <https://www.thebalancecareers.com/online-job-interviews-2064216> [Accessed 2 July 2020].

Half, R., 2020. 8 Tips For Conducting A Remote Interview. [online] Roberthalf.com. Available at: <https://www.roberthalf.com/blog/how-to-interview-candidates/how-to-conduct-a-remote-interview> [Accessed 1 July 2020].

Newman, L., 2020. Pressreader.Com – Your Favorite Newspapers And Magazines… [online] Pressreader.com. Available at: <https://www.pressreader.com/south-africa/post-south-africa/20200701/281758451563819> [Accessed 1 July 2020].

Real Men Real Style. 2020. 7 Tips For Web Interviews | How To Conduct An Online Interview. [online] Available at: <https://www.realmenrealstyle.com/how-prepare-online-interview/> [Accessed 5 July 2020].

How to conduct oneself during online interviews and meetings

How to adjust to working from home: COVID-19 Guidelines

How to adjust to working from home: COVID-19 Guidelines

Corporate Wellness Week is a national awareness campaign that seeks to highlight the importance of developing a healthy work environment (Corporate Wellness Week 2018, 2018).

Written By Ms. Mmehela Giveness Kumbi

Author writes in her capacity as a member of the PsySSA Student Division, a division of the Psychological Society of South Africa (PsySSA).

Since the beginning of the COVID-19 pandemic there has been a steep increase of infections in different parts of the world. Notably, countries with high infection rates had to implement lockdown conditions to limit the spread and number of infections (Frissa & Dessalegn, 2020). As such, the reality of the lockdown meant that most of the normal activities as we know them were put on hold. The lockdown saw workers having to work from home. Consequently, individuals needed to quickly adapt to the “new normal”, this means we had to learn new ways to cope and carry on with our lives as much as possible (Ho, Chee & Ho, 2020; Plomecka et al, 2020). Psychologically this enforced change negatively impacted people’s psychological wellbeing. As such, employees find themselves struggling to deal with the shift from working from the office to a home setting.

Based on this backdrop, it is evident that employees suffered due to the unanticipated change in their work arrangements (Madhi et al., 2020).  This article provides guidelines to assist employees to cope with working from home.

The importance of the Guidelines.

The guidelines will provide support to employees in understanding that whatever they are going through they are not in this alone. Most employees may feel alone and isolated with the lockdown and working from home. The guidelines provide clarity to individuals in that one needs to continue with an already established daily work routine to limit disengagement and low productivity. The reality is we need to adjust, carry on, and remain productive through performing our tasks effectively.

Below are Guidelines to enhancing coping strategies while working from home.

  1. Communication: Keeping in touch with close family and friends

Effective communication and sharing thoughts with those around you, colleagues, family, and friends can boost your self-esteem and boost levels of resilience.  You can also launch a social support network group where you share different experiences and tips for encouragement.

  1. Set clear boundaries for daily activities

To avoid unnecessary disruptions, you may need to limit your activities with family or around your home.

  1. Mindfulness: Keep in track with your thoughts

Practicing mindfulness and keeping good thoughts will enhance your productivity and lower your levels of anxiety. Mindfulness includes breathing exercises; or watching a few funny videos on YouTube, etc.; making time to do something you are passionate about or would like to learn to do.

  1. Keep a daily routine and avoid procrastinating.

As you would normally prepare for work daily, keep the same energy. Wake up as if you are going to work. Keep a list of the tasks you need to do for the day. Draft a realistic timeframe and prioritise certain activities and avoid delaying those tasks.

  1. Avoid exposure to negative news (Pandemic related)

One needs to limit their exposure in watching or reading news that can disrupt your peace. Additionally, do not entertain information that is not validated as misinformation can create panic.

The South African Depression and Anxiety Group further encourages organisations to advise their employees to seek help from their employee wellness programs (Hamdulay, 2020). Some employees might experience burnout and increased stress levels, so these programmes should be of assistance.

References

Frissa, S., & Dessalegn, B. W. S. (2020). The mental health impact of the COVID-19 pandemic: Implications for sub-Saharan Africa.

Hamdulay, D., 2020. South African Depression And Anxiety Group. [online] Sadag.org. Available at: <http://www.sadag.org/index.php?option=com_content&view=article&id=2279:manage-mental-illness-in-the-workplace&catid=61&Itemid=143>

Ho, C. S., Chee, C. Y., & Ho, R. C. (2020). Mental health strategies to combat the psychological impact of COVID-19 beyond paranoia and panic. Ann Acad Med Singapore49(1), 1-3.

Madhi, S. A., Gray, G. E., Ismail, N., Izu, A., Mendelson, M., Cassim, N., … & Venter, F. (2020). COVID-19 lockdowns in low-and middle-income countries: Success against COVID-19 at the price of greater costs. South African Medical Journal.

Plomecka, M. B., Gobbi, S., Neckels, R., Radziński, P., Skórko, B., Lazerri, S., … & Ashraf, Z. (2020). Mental Health Impact of COVID-19: A global study of risk and resilience factors. medRxiv.

Safmh.org.za. 2018. Corporate Wellness Week 2018. [online] Available at: <https://www.safmh.org.za/index.php/news/item/178-corporate-wellness-week-2018>

Sohrabi, C., Alsafi, Z., O’Neill, N., Khan, M., Kerwan, A., Al-Jabir, A., … & Agha, R. (2020). World Health Organization declares global emergency: A review of the 2019 novel coronavirus (COVID-19). International Journal of Surgery.

Invitation to Participate: Mental health experiences of healthcare workers during the COVID-19 pandemic in South Africa

Invitation to Participate: Mental health experiences of healthcare workers during the COVID-19 pandemic in South Africa

Dear healthcare worker

We are a team of researchers from the University of the Witwatersrand who have put together a survey to understand the mental health experiences of healthcare workers during the COVID-19 pandemic in South Africa. If you are able to take 15 to 30 minutes to complete the online survey, we would like to hear about your mental health experience during this time.

Kindly note that participation is voluntary, and you have the right to decline to participate. The survey is completely confidential, and results will be anonymous with only group trends being reported.

Please feel free to contact us with any queries.

To access the survey, please click on the link below:

https://www.surveymonkey.com/r/7H827JC

Yours sincerely,

Dr Shona Fraser (study PI)

shona.fraser@gmail.com, 082 746 8865 / 011 535 3212

Invitation: Café Palestine Six on Saturday – 27th June 2020

Invitation: Café Palestine Six on Saturday – 27th June 2020

Café Palestine Six on Saturday 27 June

11:45 (GMT+2)

from Hebron, Bethlehem and Jerusalem,

Social work in Palestine in a time of emergency – enhancing citizen and child participation

Link: https://us02web.zoom.us/j/85793973571?pwd=aEgzSFFHanZRb3ZXM2w4VjlSTGFlQT09

11:45 (GMT+2)

Performance by Marc Kawwas, a young Palestinian Pianist born in Bethlehem in 2006. Marc started learning piano at the age of six. Now he is a level 7 Piano student at the Edward Said National Conservatory of Music. He has performed numerous recitals and concerts across Palestine and won many music competitions.

12:00 (GMT+2)

Riad Arar, Rand Shaar, Raed Amira and Issa Rabadi will be speaking about social work in Palestine with a focus on responding to the Covid-19 emergency. Riad and Rand, both from Defence of the Child International (DCI), will talk about how they have involved children in this response. Issa Rabadi, Vice-President of PUSWP, activist, and a program manager at the Rosa Luxemburg Foundation in Jerusalem, will be speaking about the political context. Raed Amira who is employed as a social worker by UNWRA will talk about social work with refugees during the pandemic.

Riad Arar (Hebron) is Director of Protection & Social Mobilisation Programme at DCI in Hebron, and co-ordinator of the Palestine-UK Social Work Network in Palestine. With fellow leading members of the Palestinian Union of Social Workers and Psychologists (PUSWP), Issa Rabadi (Jerusalem) and Raed Amira (Bethlehem), Riad was instrumental in developing the Palestine-UK Social Work Network in Palestine.

To be there, click on this link:
 https://us02web.zoom.us/j/85793973571?pwd=aEgzSFFHanZRb3ZXM2w4VjlSTGFlQT09

Recordings of all previous Cafe Palestine’s are available on our website:
https://ukpalmhn.com/cafe-palestine/

International Day Against Drug Abuse and Illicit Trafficking 2020

International Day Against Drug Abuse and Illicit Trafficking 2020

International Day Against Drug Abuse and Illicit Trafficking 2020

Written by Yolisa Bomela and Genevieve Burrow

Authors write in their capacity as members of the South African Association of Counselling Psychology, a division of PsySSA.

The World Drug Report 2019 reports that 35 million people worldwide are drug abusers (UNODC, 2019). 26 June was earmarked by the United Nations General Assembly (UNGA) as the International Day Against Drug Abuse and illicit trafficking (South African Government, 2020). Similar to the United Nations ’s (UN) awareness campaign to educate the public about COVID-19 , this year’s theme “Better Knowledge for Better Care”, is aimed at dispelling misinformation about substance abuse to increase public knowledge about this global crisis, creating international cooperation to prevent negative effects on health, governance and safety (United National Office on Drugs and Crime (UNODC, 2020).

The importance of public awareness of substance abuse facilitates the transition from exclusivity, blaming and shaming, to accepting that addiction is a disease that requires inclusivity and treatment. Public awareness may be created through the following:

  • Sharing information about drug abuse to afford members of the public a functional understanding of the common issues about drugs and the relationship between drug use and other health challenges, including mental health, hypertension and respiratory diseases.
  • Education programmes aimed at ending public stigma that is inherent in addiction. Many addicts feel too ashamed to ask for help because of community outcasting and shunning.
  • Parents may use the day to listen to their children if they demonstrate signs of addictive behaviour, creating an understanding for the causes of drug abuse.
  • Communities can come together to “talk and listen” to stories of drug abuse to initiate community projects.

A common myth is that addiction is a choice and character flaw, however, the Diagnostic and Statistical Manual of Mental Health Disorders 5th Edition (DSM-5) lists addiction as a disease (DSM-5, 2013).  Risk factors include but are not limited to, genetic predisposition, psychological factors such as stress, depression, anxiety and psychiatric conditions, environmental factors such as physical, sexual and emotional abuse, family history and exposure to substance abuse by family and friends (Center on Addcition, 2017).                                                                                                       

The DSM-5 describes substance abuse as “maladaptive behavioural or psychological changes” leading to clinically significant impairment or distress that manifests in various ways (DSM-5, 2013):

  • Failure to fulfil obligations at work, school or home.
  • Recurrent hazardous behaviour such as driving an or operating a machine when whilst impaired.
  • Recurrent legal problems.
  • Continued substance use despite persistent social or interpersonal problems.

    The following useful numbers may be used to reach out for help:

    • Alcoholics Anonymous South Africa national helpline: 0861 435 722
    • Al-Anon (assistance and support for loved ones of substance abusers): 083 900 6962
    • Department of Social Development Substance Abuse Line 24hr helpline: 0800 12 13 14 or SMS 32312
    • LifeLine national counselling line: 0861 322 322
    • South African National Council on Alcoholism and Drug Dependence (SANCA) national toll-free helpline: 0800 12 13 14 or SMS 32312