HPCSA Practitioner Update: Important Information for Psychology Practitioners
The Health Professions Council of South Africa (HPCSA) has released its latest eBulletin, highlighting important regulatory, professional and administrative matters for registered practitioners.
PsySSA encourages psychology practitioners to review the latest information and ensure that they remain up to date with requirements and developments relevant to professional practice.
Professional Conduct and the Complaints Process
The HPCSA has provided guidance on unprofessional conduct and the complaints management process , including what may constitute unprofessional conduct, how complaints are managed, and what practitioners can expect when a complaint is lodged.
Practitioners are encouraged to familiarise themselves with these processes and their professional responsibilities.
Annual Fees and Registration Status
Practitioners are reminded to check their HPCSA profiles and latest statements to confirm that their 2026/27 annual fees have been paid and that their registration status is up to date.
2026
Annual fee payment deadline
The HPCSA has advised that the deadline for payment of 2026/27 annual fees is 30 September 2026. Practitioners should check their latest statement to ensure that they are compliant.
Where fees remain outstanding, the HPCSA advises practitioners to take the necessary steps to bring their status up to date. Payments may be made through the applicable HPCSA payment mechanism or via direct deposit using the practitioner's HPCSA registration number as the payment reference.
Keep Your Details Up to Date
Practitioners should ensure that their personal and professional information held by the HPCSA remains current.
Maintaining an up-to-date personal email address is particularly important for ensuring continuity of communication as practitioners move between different stages and settings of professional practice.
HPCSA Online Services
The HPCSA has highlighted that different online services are used for different practitioner functions. To reduce confusion, psychology practitioners can use the resources below for fee information and registration-related services.
HPCSA Psychology Fees
hpcsa.co.za/board/psychology/fees
HPCSA Registration & Self-Service
hpcsaonline.custhelp.com
Important communication change
The HPCSA has advised that the following general email address has been discontinued:
info@hpcsa.co.za
Practitioners requiring assistance should instead log a service request through the HPCSA self-service portal.
The online system can be used for registration-related support and other practitioner service requests.
2026 HPCSA Roadshows
Practitioner and stakeholder engagement
The HPCSA and the Professional Boards under its ambit are hosting a series of stakeholder engagements aimed at fostering collaboration, communicating regulatory and ethical standards, and addressing operational or compliance challenges with registered health practitioners and the public.
Practitioners attending the roadshows will earn CEUs.
Stakeholder Engagement in Limpopo
HPCSA Council Stakeholder Engagement
The new HPCSA Council will host a stakeholder engagement session in Limpopo on 6 October 2026.
The engagement will provide practitioners and other stakeholders with an opportunity to meet members of the new Council, share their experiences, raise issues and engage directly with Council members.
The engagement will be accredited, with CEUs to be confirmed.
Stay Informed
Keeping abreast of regulatory requirements, professional standards and developments within the profession is an important part of responsible and ethical professional practice.
PsySSA encourages psychology practitioners to review the full HPCSA communication for additional information, guidance, resources and tutorial material.
View the original HPCSA eBulletin
The full 21 September 2026 eBulletin contains the original HPCSA information and links to supporting resources referred to in this practitioner update.
View original HPCSA eBulletinThis PsySSA Practitioner Update summarises selected information relevant to psychology practitioners. Practitioners should consult the original HPCSA communication, applicable rules and policies, and official HPCSA online services where authoritative or detailed guidance is required.